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Support

Questions, purchase issues or community reports: write to [email protected]. We reply within 2 business days.

Purchases

Aurora Pass is a monthly auto-renewing subscription and Light packs are one-time purchases, both billed by the App Store or Google Play. To cancel the pass, open your App Store or Google Play subscriptions. To restore purchases on a new device, open Aurora Pass in the app and tap Restore purchases. Refunds are handled by Apple or Google under their policies.

Community

Every message has Report and Block in its menu. Reported messages are reviewed within 24 hours and removed when they break the guidelines; repeated abuse leads to a permanent ban. You can delete your community account in Social → menu → Delete my community account.

Português

Dúvidas, compras ou denúncias: [email protected]. O Passe Aurora é uma assinatura mensal cobrada pela App Store ou Google Play; cancele nas assinaturas da sua loja.

Español

Dudas, compras o denuncias: [email protected]. El Pase Aurora es una suscripción mensual cobrada por App Store o Google Play; cancélala en las suscripciones de tu tienda.

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